{"id":211362,"date":"2024-09-24T17:15:37","date_gmt":"2024-09-24T17:15:37","guid":{"rendered":"https:\/\/jbc.edu.in\/?page_id=211362"},"modified":"2025-03-24T15:56:23","modified_gmt":"2025-03-24T15:56:23","slug":"citizens-charter","status":"publish","type":"page","link":"https:\/\/jbc.edu.in\/citizens-charter\/","title":{"rendered":"citizens charter"},"content":{"rendered":"\n\n\t

click to download pdf file<\/a><\/p>\n\t

GOVERNMENT OF MIZORAM CITIZEN’S CHARTER<\/strong><\/p>\n

for<\/strong><\/p>\n

Office of Government J.Buana College Lunglei<\/strong><\/p>\n

For the year 2025<\/p>\n

\"\"<\/p>\n

 <\/p>\n

Address: Bazar Veng, Lunglei – 796701 Website: www.jbc.edu.in<\/a><\/p>\n

Date of issue: 21st<\/sup> January, 2025<\/p>\n

 <\/p>\n

VISION AND MISSION<\/strong><\/p>\n

\u00a0<\/strong>Vision of the Institution<\/strong><\/p>\n

1) To impart quality education and to develop the personality of the students.<\/p>\n

2) The motto “Diligence, Honesty, Service’ is the guiding light of the college in teaching and learning process.<\/p>\n

3) To bring about awareness among the students regarding service to the society.<\/p>\n

4) To enhance commitment of the faculties in shaping students’ character through effective and innovative teaching methods.<\/p>\n

\u00a0<\/strong>Mission<\/strong><\/p>\n

1) To attain excellency in learning and leadership in learning process.<\/p>\n

2) To help students in fashioning their lives with their talents, values and interest for\u00a0serving the humanity.<\/p>\n

3) To produce quality human resources who would be employable in all areas and\u00a0would prove to be good citizens for the country.<\/p>\n

 <\/p>\n

MOTTO<\/strong><\/p>\n

Diligence, Honesty, Service<\/p>\n

MAIN SERVICES to Students<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n
 \n

 <\/p>\n

 <\/p>\n

Sl.<\/strong><\/p>\nNo.<\/strong><\/td>\n

Services delivered by the office to citizens or other offices\/ organisations including nongovernmental organisations<\/strong><\/td>\n \n

 <\/p>\nResponsible official with designation<\/strong><\/td>\n

 \n

 <\/p>\n

 <\/p>\nEmail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 and (Phone No.)<\/strong><\/td>\n

 \n

 <\/p>\n

 <\/p>\nmobile<\/strong><\/td>\n

 \nProcess delivery service within office<\/strong><\/td>\n \n

for of<\/strong><\/p>\n

 <\/p>\nthe<\/strong><\/td>\n

 \nDocuments, if any, required for obtaining the service to be submitted by citizen \/client<\/strong><\/td>\n \n

 <\/p>\nFees, if any, for the service with amount<\/strong><\/td>\n<\/tr>\n

 \n

 <\/p>\n1.<\/td>\n

 \n

 <\/p>\nAdmissions<\/td>\n

 \nMr Lallianzuala Principal<\/td>\n \n

govtjbc@gmail.com\u00a0<\/a><\/p>\nPh. No. 9612197255<\/td>\n

Application through\u00a0admission forms\u00a0online\/\u00a0offline<\/td>\n \n

 <\/p>\nAs given in\u00a0the prospectus<\/td>\n

 \nAs given in the\u00a0prospectus<\/td>\n<\/tr>\n
 \n

 <\/p>\n2.<\/td>\n

 \n

 <\/p>\nAcademic programmes<\/td>\n

 \nAcademic & Examination Committee<\/td>\n \n

govtjbc@gmail.com<\/a><\/p>\nPh. No. 9612197255<\/td>\n

Lectures Tutorials Remedial Classes\u00a0Field Trip Study Tour<\/td>\nAttendance Register<\/td>\n \nTuition fees given at the time of\u00a0admission<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
 \n

 <\/p>\n

 <\/p>\n3.<\/td>\n

a) Display of Internal Marks & Attendance\n

b) Rectification\u00a0of Internal Marks<\/p>\nc)Sanction of Leave<\/td>\n

Concerned Faculty<\/td>\nHeads of different Departments<\/td>\nDisplayed on Notice Boards\nLeave\u00a0Application to HODs<\/td>\nTest Papers Assignments\nLeave\u00a0Application along with Doctor’s\u00a0certificate or other\u00a0necessary documents<\/td>\n \nNil<\/td>\n<\/tr>\n
 \n

 <\/p>\n4.<\/td>\n

Issue of cards and certificates for regular students\na)\u00a0\u00a0 ID card\/ Library Card<\/td>\nEsther Lalrammuani, Librarian<\/td>\nEmail- govtjbc@gmail.com<\/a>\nPh.No. 8974686775<\/td>\nAfter\u00a0checking \/ Examining of\u00a0Admission Files<\/td>\nAdmission Receipt<\/td>\n \nLibrary fee as\u00a0 \u00a0per\u00a0prospectus\/\u20b9 300\/-<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
<\/td>\nb)Issue of Character \/ Testimonial\/ Transfer Certificate<\/td>\n \nLalrintluangi Sailo , Head Assistant<\/td>\nEmail –\u00a0govtjbc@gmail.com\u00a0<\/a>\nPh No. 8794124466<\/td>\n \nChecking of Marksheet<\/td>\n \nOriginal \/ Attested Copy of Marksheet<\/td>\n \n\u20b9 20\/-<\/td>\n<\/tr>\n
<\/td>\nc)Issue of marksheet \/\u00a0Registration card \/ Degree Certificate<\/td>\nLalrintluangi Sailo , Head Assistant<\/td>\nEmail-\u00a0govtjbc@gmail.com\u00a0<\/a>\nPh.No. 8794124466<\/td>\nDuly\u00a0checked & signed by\u00a0students<\/td>\nAdmit Card \/ Marksheet<\/td>\nNil<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

MAIN SERVICES to Staff (Teaching and Non-Teaching)<\/strong><\/p>\n\n\n\n\n\n
1\n.<\/td>\nProcess leave\/ duty leave\napplication<\/td>\nMr Lallianzuala Principal<\/td>\ngovtjbc@gmail.com<\/a>\nPh.No. 9612197255<\/td>\nExamining the leave application letter<\/td>\nLeave\u00a0application letter<\/td>\n \nNil<\/td>\n<\/tr>\n
 \n

2<\/p>\n.<\/td>\n

Forward various applications of\u00a0staff to higher office<\/td>\nMr Lallianzuala Principal<\/td>\n-do-<\/td>\nExamining the application letter<\/td>\nApplication letters of the staff<\/td>\n \nNil<\/td>\n<\/tr>\n
 \n

3<\/p>\n.<\/td>\n

Pay all types of remunerations after receiving approval<\/td>\nC. Lalrinsangi, Cashier<\/td>\nEmail:\u00a0sangbawihikrossinu@gmail.com\nPh No. 8974317090<\/td>\nCalculations of remuneration according to extra hours<\/td>\nRecord of performance<\/td>\nNil<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

MAIN SERVICES to Government of Mizoram<\/strong><\/p>\n\n\n\n\n\n
 \n

1<\/p>\n.<\/td>\n

Provide information required by the regulating\u00a0authorities<\/td>\n \nMr Lallianzuala Principal<\/td>\n \n9612197255<\/td>\nExamination of the requirement and collecting relevant information<\/td>\nOfficial\u00a0documents from higher authority<\/td>\n \nNil<\/td>\n<\/tr>\n
 \n

2<\/p>\n.<\/td>\n

Submit new proposals etc. as per government policy<\/td>\nMr Lallianzuala Principal<\/td>\n-do-<\/td>\nThorough study of the infrastructure of the college<\/td>\n-do-<\/td>\nNil<\/td>\n<\/tr>\n
 \n

 <\/p>\n

3<\/p>\n.<\/td>\n

Provide rooms for conducting examinations<\/td>\nDr B Lalrinchhani Chairman, Exam Deptt\u00a0Email:\u00a0matei.boihtlung@gmail.com <\/u>Ph No. 9436157118<\/td>\n-do-<\/td>\n \nChecking and arranging of classrooms<\/td>\n \n-do-<\/td>\n \nNil<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

SERVICE DELIVERY STANDARD<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Sl.<\/strong>\nNo.<\/strong><\/td>\nServices delivered by the office to citizens or<\/strong>\nother\u00a0\u00a0\u00a0\u00a0 offices\/\u00a0\u00a0\u00a0 organisations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 including nongovernmental organisations<\/strong><\/td>\nStipulated time limit for delivery of service (days\/ weeks\/ months)<\/strong><\/td>\n \nRemarks, if any<\/strong><\/td>\n<\/tr>\n
 \n1.<\/td>\n \nAdmissions<\/td>\nImmediately after\u00a0declaration of HSSLC Result<\/td>\n<\/td>\n<\/tr>\n
2.<\/td>\nAcademic programmes<\/td>\nIn accordance with the academic calendar<\/td>\n<\/td>\n<\/tr>\n
 \n

 <\/p>\n3.<\/td>\n

a)\u00a0 Display of Internal Marks\n

b)\u00a0 Rectification of Internal Marks<\/p>\nc)\u00a0 Sanction of Leave<\/td>\n

a)\u00a0\u00a0 3 days\n

b)\u00a0 1 day<\/p>\nc)\u00a0\u00a0 Same day<\/td>\n

<\/td>\n<\/tr>\n
 \n4.<\/td>\nIssue of cards and certificates for regular students\na)\u00a0\u00a0 ID card\/ Library Card<\/td>\nWithin one month of college Re-opening<\/td>\n<\/td>\n<\/tr>\n
<\/td>\nb)Issue of Character \/Testimonial \/ Transfer Certificate<\/td>\nSame day<\/td>\n<\/td>\n<\/tr>\n
<\/td>\nc)Issue of marksheet<\/td>\n4 days after receipt from MZU<\/td>\n<\/td>\n<\/tr>\n
5.<\/td>\nProcess leave\/ duty leave application<\/td>\n1 day<\/td>\n<\/td>\n<\/tr>\n
6.<\/td>\nForward various applications of staff to higher office<\/td>\n1 Day<\/td>\n<\/td>\n<\/tr>\n
7.<\/td>\nPay all types of remunerations after receiving approval<\/td>\nSame day<\/td>\n<\/td>\n<\/tr>\n
8.<\/td>\nProvide information required by the regulating authorities<\/td>\nBefore the specified last date<\/td>\n<\/td>\n<\/tr>\n
 \n9.<\/td>\nSubmit new proposals etc. as per government policy<\/td>\nOn or before last date<\/td>\n<\/td>\n<\/tr>\n
10.<\/td>\nProvide rooms for conducting examinations<\/td>\nAs and when needed<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

GRIEVANCE REDRESS MECHANISM<\/strong><\/p>\n

Website \u00a0address : https:\/\/jbc.edu.in\/students-grievances\/\u00a0<\/a><\/p>\n

 <\/p>\n\n\n\n\n\n\n
Sl.<\/strong>\nNo.<\/strong><\/td>\nName of the responsible officer to handle public<\/strong>\ngrievance in the office<\/strong><\/td>\nContact number<\/strong><\/td>\n \nEmail<\/strong><\/td>\nTime limit for redress\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 of<\/strong>\ngrievance<\/strong><\/td>\n<\/tr>\n
 \n1.<\/td>\nDr Vanlalhlani Ralte, Vice Principal\n

Chairman ICC and Sexual Harassment at workplace<\/p>\n <\/td>\n

 \n9436147140<\/td>\n \n

govtjbc@gmail.com<\/a><\/p>\n <\/td>\n

Immediately after receipt of complaint<\/td>\n<\/tr>\n
 \n2.<\/td>\nMary Lalromawii, Chairman,\u00a0Students Services<\/td>\n \n8014581553<\/td>\n-do-<\/td>\n-do-<\/td>\n<\/tr>\n
 \n3.<\/td>\nMs Lalthangmawii Changte\nChairman, Student Support Committee<\/td>\n \n9436371337<\/td>\n-do-<\/td>\ndo-<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

CITIZEN’S CHARTER FOR THE\u00a0OFFICE OF GOVT. J BUANA COLLEGE (2025)<\/strong><\/p>\n

LIST OF STAKEHOLDERS\/ CLIENTS<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n
Sl.No.<\/td>\nStakeholders\/ Clients<\/td>\n<\/tr>\n
1.<\/td>\nStudents<\/td>\n<\/tr>\n
2.<\/td>\nParents<\/td>\n<\/tr>\n
3.<\/td>\nAlumni<\/td>\n<\/tr>\n
4.<\/td>\nTeaching Faculty<\/td>\n<\/tr>\n
5.<\/td>\nNon-Teaching Faculty<\/td>\n<\/tr>\n
6.<\/td>\nGovernment of Mizoram<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

CITIZEN’S CHARTER FOR THE OFFICE OF GOVT. J BUANA COLLEGE (2025)<\/strong><\/p>\n

EXPECTATIONS OF THE OFFICE FROM CITIZENS\/ SERVICE RECIPIENTS<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n
Sl.<\/strong>\nNo.<\/strong><\/td>\n \nService recipients<\/strong><\/td>\n \nExpectations of the office from citizens\/ service recipients<\/strong><\/td>\n<\/tr>\n
 \n1.<\/td>\n \nStudents<\/td>\nGood attendance and good academic performance\n

Follow institutional discipline, rules and regulations<\/p>\nActive participation in various curricular, co-curricular activities organized by the institution for all-round development<\/td>\n<\/tr>\n

2.<\/td>\nParents<\/td>\nCooperation, feedback and support<\/td>\n<\/tr>\n
3.<\/td>\nAlumni<\/td>\nCooperation, feedback and support<\/td>\n<\/tr>\n
4.<\/td>\nTeaching Faculty<\/td>\nRegularity and completion of syllabus<\/td>\n<\/tr>\n
5.<\/td>\nNon-teaching Faculty<\/td>\nPerformance of office work for the students and staff and the college as a whole<\/td>\n<\/tr>\n
 \n6.<\/td>\n \nGovt. of Mizoram<\/td>\nProvide sufficient human resource at all levels Provide sufficient infrastructural activities<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n","protected":false},"excerpt":{"rendered":"

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